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Our idea, our vision, our company.
More safety on the stove, oven or grill through innovations
at the same time increasing fun in the communal cooking experience.
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useful information
Unser Tipp
Falls Dein Küchenhelfer einen dickeren Griff haben sollte und nicht durch das Loch des SAFETY SLEEVE®'s passt, dann haben wir hier unseren Tipp für Dich.
Application
Thanks to the innovative HOLE and unique design, all cooking enthusiasts can now - safely - develop their culinary skills.
Your questions - our answers
How much are the shipping costs?
The amount of shipping costs depends on the order value. You can find an overview of shipping costs here .
Do you also deliver abroad?
No. We're working on it.
When will my order be shipped?
Shipping usually takes place on the next working day after confirmed receipt of payment or a guaranteed payment confirmation
through a third party (PayPal). If you pay in advance, please take into account that the duration of the transfer will be added.
When will my item be delivered?
The delivery time is usually 2-3 working days. You can find different delivery times in the respective item description.
Where is my order?
As soon as your goods have been shipped, you will receive an email with the link to track the shipment and can view the status of your shipment at any time.
Which provider will my order be shipped with?
Depending on the nature of the goods and the size of the shipment, we ship the goods
basically the safest and fastest way. Shipping is carried out by DHL, DPD or a freight forwarder.
Is there a minimum order value or maximum amount for my order?
There is no minimum order value in our shop. We deliver free shipping for orders over €50, regardless of whether this is the case
is one or more articles. There is no maximum amount for your order.
Can I return my goods?
Yes, you can return the delivered goods or revoke your contractual declaration within the cancellation period without giving reasons.
To return please use our returns slip .
When will I receive my refund?
The refund will be made 3-5 working days after the return is received in our warehouse.
Why haven't I received an order confirmation?
Immediately after placing your order you will receive a confirmation by email. If you have not received this, please check your spam folder. In exceptional cases, it may accidentally be classified as spam. If you cannot find an email address in the spam folder, it may be that your email address was incorrect or the order was stuck in our system. In both cases, please contact our customer service by email to info@s afety-sleeve.de and provide the order number.
My name/address has changed.
You can change your name and address quickly and easily online in your user account. There you can edit both the billing and delivery addresses. To change the billing address or to adjust the delivery address to one that has already been made, please contact our customer service using our contact form by email to info@safety-sleeve.de .